Long Live Long Weekends

Staybridge Suites

The Overview

Staybridge Suites, one of IHG’s extended stay hotels, is a favorite among business travelers but they were looking to increase weekend revenue among an untapped audience.

The Situation

We knew that Friday’s business traveler is Saturday’s leisure seeker so we focused on the young parents within our existing business guests. Seeing that > 80% of leisure travel happens within a four-hour drive of home, we positioned Staybridge Suites as an exciting, no-stress spot for a family weekend getaway.

BLUE SKY THINKING

There are a lot of reasons why Staybridge Suites is great for budget-minded business travelers. But that convenient environment with spacious suites and fully-equipped kitchens are also perfect for family weekend getaways. So why not convince business travelers to extend their stay and get the family to join them?

Our campaign, “Long Live Long Weekends,” celebrated summer getaways and ginormous family-fun. We showed Moms and Dads that there was no reason to fear spontaneous road trips would result in logistical hassles and unhappy kids because Staybridge Suites has them covered with swimming pools, a 24/7 Pantry and lots of room for the kids to spread out. The social space was the perfect arena for our message, since moms use social media as both an escape from the busy schedule of parenting and a planning resource.

Results

After a three-month test campaign hotels saw positive growth in weekend bookings, up 9.8% YoY. The first month of the campaign generated three times as many bookings as the month prior, driving the highest conversion rate with the lowest cost per booking vs. historical brand creative. We kept pace throughout the campaign resulting in upward trends across key brand metrics, ultimately opening the door for additional marketing support.

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